James Moffitt's Resume (Last updated August 31st 2007)

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James Moffitt

Goose Creek, SC 29445 USA


http://www.lightourworld.com

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OBJECTIVE

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I am seeking a challenging position that will utilize my 17 years of experience in six different industries including transportation, education, software development, health care, legal and government institutions.

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WORK EXPERIENCE

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July 2006 - Present
Server Support

College of Charleston

Charleston SC

  • Monitor 9 VMware servers and 71 virtual servers for operational status
  • Utilize HP Insight Manager to monitor 100+ Windows 2000 and 2003 servers across the campus
  • Applying appropriate Microsoft Security patches on Windows Servers
  • OnStor and Equalogic SAN Administration
  • Updating and creating Visio Diagrams for central Data Center
  • Inventory and Asset Management of servers and network equipment in Data Center
  • Active Directory Administration in multiple domain Active Directory tree
  • Provide installation, maintenance, configuration and troubleshooting of HP Proliant 1U, 2U and blade servers
  • Ensures capacity planning, monitoring and performance tuning of complex data network server and storage environments
  • Responsible for writing purchasing specifications for new hardware and software which are related to the position. Acquires necessary price quotes and analyzes proposals.
  • Researches and recommends new technologies for the enhancement of campus server and storage environments.
  • Disaster recovery including enterprise backup systems, documentation, policies and procedures.

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Jan 2006 - June 2006
Network Engineer

Santee Cooper Power

Moncks Corner SC

  • Monitor and maintain Windows 2000 & 2003 Servers in large LAN/WAN environment utilizing Pro IT and Dell Openmanage
  • Perform day to day network administration activities in Active Directory and Zen Networks Console One
  • Maintain Network documentation with regards to inventory control and standards
  • Build new server racks and integrate into existing data center
  • Install and configure new Dell Blade servers according to departmental needs
  • Install and configure new Dell servers on enterprise KVM system in Data Center
  • Upgrade and repair Dell servers as needed
  • Install and configure Dell IT Assistant on Management node on network
  • Install and configure Dell Server Assistant on managed node servers
  • Work with team members to upgrade Tivoli Storage Management node software on servers
  • Update firmware and drivers on Dell servers as needed
  • Analyze Open File Manager used for Tivoli Storage Management
  • Assist with wiring clean-up project in Data Center
  • Monitor Remedy Network Services trouble ticket queue responding to network related outages
  • Perform Dell Remote Access card audit and ensure each DRAC is working and accessible across the network.

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Sept 2005 - Jan 2006
Network Administrator

Eaton Aerospace

N. Charleston SC

Network Administrator providing LAN/WAN & end user support to North Charleston Machine Manufacturing plant.

  • Monitor and maintain Windows 2000 Server with Active Directory
  • Monitor and maintain Windows NT 4.0 Server with Eaton specific applications running on Oracle Databases
  • Monitor and maintain Dell and Compaq Server hardware in hybrid LAN/WAN topology
  • Monitor and maintain Cisco Gigabit Network Backbone at local plant
  • Monitor and maintain Cisco Switches and router at local plant
  • Repair and install CAT 6 network patch cables to end user workstations as needed
  • Repair and install data and voice ports in physical plant and office area
  • Monitor and Maintain Avaya Voice and Messaging servers for internal Audix and Voicemail needs
  • Perform physical telephone moves in office and plant and at telephone room punch down block
  • Monitor Network performance via Look@LAN network monitoring software
  • Provide data recovery and backup solution via Veritas Backupexe software and LTO1 tape drive mechanism in Dell server
  • Monitor and maintain UPS system in server room
  • Monitor and respond to Service Center Help Desk software queue on Intranet
  • Provide workstation to Production Machine RS232 communications troubleshooting
  • Help end users with voice mail setup on internal audix telephones
  • Help end users with MS Office training as needed per incident
  • Maintain and monitor software licensing in house
  • Maintain and monitor flow of Dell workstations that are coming off of lease cycle
  • Prepare new Dell workstations with Ghost Image for specific departments for new Dell Lease deployments
  • Work with offsite data transport vendor in rotating backup data offsite


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Sept 2004 - July 2005
Field Engineer

Advantec Global Services

Charleston SC

Field Engineer assigned to the Charleston office to provide internal HP certified repairs to HP personal computers, printers and servers both in the repair center and onsite at multiple customer locations in low country area.

  • Monitor and maintain Windows 2003 Active Directory server
  • Monitor and maintain File/Print services for internal staff
  • Monitor and maintain Citrix Server connectivity from NC office to Charleston office
  • Provide bench tech services for all walk in customers with HP warranty repairs for printers and personal computers
  • Removed malware, adware, spyware and viruses from customer machines utilizing Trend Micro Internet Security Suite
  • Provide on site field engineer services for all HP warranty repairs for personal computers, Printers and Servers
  • Provide telephone support for clients and customers who called in for technical assistance
  • Provide technical training for internal staff
  • Provide technical training for on site customers with MS Office, MS Outlook
  • Configure and set up Microsoft Windows NT and 2003 servers at client sites
  • Helped to move entire client network infrastructure from one site building to another
  • Provided consulting services and systems integration for network growth to customers that requested it.
  • Maintained HP and Compaq server hardware both internally and at client sites



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October 2002 - Feb 2004
Enterprise Security Analyst

Ahold USA /YOH IT

Greenville SC

Enterprise Security Analyst contractor from YOH IT in North Carolina providing contracting services to Ahold USA in Greenville SC. Worked on Enterprise Security Team providing assistance to team as they migrating multiple holding companies off one NOS to Active Directory

  • Worked with Enterprise Security Team to manage multiple data migration projects at multiple holding companies
  • Provided Microsoft Specific security support at the Server OS level
  • Provided consulting services to Ahold USA and holding companies as I performed network inventory and analysis in preparation for network migration tasks
  • Met with and coordinated project specific tasks and deadlines with other internal Ahold USA project teams
  • Worked with Windows 2000 Server, Advanced Server and Enterprise Server
  • Assisted Network Engineers in Ahold Test Lab with regards to image processing , software integration testing and OS level security
  • Provided MS IIS Server installation , configuration and security settings support to Ahold Test Lab
  • Utilized Microsoft Project software to maintain and manage projects and project tasks
  • Worked closely with multiple team leaders to maximize my skillsets and talents to assist Enterprise Security team
  • Utilized scripts to add multiple Active Directory users and objects in multiple Active Directory Server Trees during migration process
  • Worked specifically on the BiLo data migration and NOS migration from NT 4.0 and Novell Netware over to Active Directory
  • Provided on call remote support to Help Desk during off hours



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Oct 2001 - Sept 2002
LAN Manager

ACS Government Services

Goose Creek SC

Network Manager at the Charleston Naval Weapons Station Commisioner of Public Works department on Redbank Road.

  • Monitored and maintained data center in CPW facility on Redbank Road
  • Monitored and maintained Compaq, HP, Dell server hardware
  • Monitored and maintained Cisco switches and router
  • Monitored and maintained CPW network infrastructure that interfaced with NWS Network Backbone
  • Provided Microsoft specific OS patches via push techology
  • Interfaced with NWS Network Support Team with regards to interoperability needs and compatibility between CPW network and theirs
  • Provided data backup and disaster recovery of CPW data on five different servers via Veritas Backupexec software and DLT tape drives
  • Monitored and maintained Exchange 5.5 server utilizing Microsoft AD utilities and Spotlight third party software.
  • Provided second and third level support to desktop support personnel in Data Center ad needed
  • Provided technical documentation and project task completion dates to on site Team leader
  • Responded to help desk queue on the CPW Intranet and provided end user support with regards to network connectivity issues between the workstation and the file/print server
  • Provided software support for CPW specific software systems
  • Worked with NOS support team in Pensacola Florida with regards to the WAN link between Charleston and them.
  • Provided support for Video conferencing link between NOS and Charleston
  • Attended weekly team staff meetings and provided updates on current and future projects
  • Supported Active Directory on Windows 2000 Servers
  • Supported Microsoft NT 4.0 server
  • Supported Novell Netware NDS 4.11 server
  • Monitored and maintained computerized self sustaining UPS system in data center
  • Provided day to day network administration support to both CPW Network support staff as well as end users


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Sept 2000 - Oct 2001
Network Administrator

The Post and Courier

Charleston SC

Network Administrator at the Post and Courier in downtown Charleston SC. Provided Network Administration support for large hybrid network consisting of multiple servers, network topologies and 300 end users utilizing multiple desktop operating systems.


  • Monitored and maintained data center with 30+ servers on Ethernet LAN topology
  • Monitored and maintained NT 4.0 Server on Intel and Digital DEC platforms
  • Monitored and maintained Novell Netware NDS 4.11 servers
  • Monitored and maintained MS Exchange 5.0 server
  • Assisted on site Webmaster in maintaining Netscape Apache Server
  • Helped to maintain e-mail servers running on SUN sparc servers
  • Monitored and maintained Local Area Network backbone consisting of a mixture of IBM and third party vendor intelligent hubs
  • Provided support to desktop support personnel with regards to end user support on Windows 95, Windows 98 workstations
  • Provided support to News Paper production staff working on Macintosh hardware with OS 8 & 9
  • Monitored and maintained Checkpoint Firewall server
  • Maintained Microsoft level OS patches via push technology
  • Worked with third party vendors with regards to migrating Ethernet topology from a 10 mb backbone to a 100 mb backbone to the desktop.
  • Worked with third party vendors in installing all new Cisco Switches
  • Worked with third party vendors in helping to create new VLAN's to provide a more stable networking environment with less network latency
  • Worked with Systems Manager to provide a more structured Help Desk environment with specific methods of contact and response to end user requests and management project needs
  • Assisted outside auditing teams in gathering data for ongoing projects
  • Provided support to each individual department with regards to network and personal computer problems
  • Provided network troubleshooting with regards to workstation to server connectivity
  • Worked on IT support team who migrated 300 + workstations from Windows 95 and 98 over to NT 4.0 server
  • Worked with Systems manager and upper level management on setting standards and procedures for acquiring hardware and implementing it to the end users
  • Worked with third party vendors in migrating NT 4.0 servers to Active Directory on Windows 2000 Advanced servers


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EDUCATION

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August 1976 - May 1980

Ford High School

Quinlan Texas

High School Diploma

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SKILLS

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Active Directory Services, Windows 2003 Server, Windows 2000 Server, Windows NT 4.0 Server, Novell Netware 4.11 NDS, Novell Netware 3.x, Novell Netware 2.x, OpenVMS, Linux Redhat Enterprise,Microsoft Windows Vista Pro & Ultimate, XP Professional, Windows 2000 Professional, NT 4.0 workstation, Microsoft Exchange 5.0 & 5.5, Microsoft Office 2000 & XP, NT 4 to Active Directory Migration, Novell Netware NDS to Active Directory Migration, Groupwise 6.5 , Microsoft IIS Server, Veritas Backupexec 9.1, Netbackup Tivoli Storage Manager, Norton Ghost, Symantec Enterprise Anti Virus, Microsoft IIS Server, TCP/IP, FTP, Checkpoint Firewall security administration, VMware ESX Server, Dell, HP, Compaq stand alone and rack mounted servers and blade servers

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CERTIFICATIONS

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CompTia A+

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REFERENCES

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Deborah Johnson, Infrastructure Manager
Information Technology
College of Charleston

tel: 843-953-6946
81 St Phillip St
Charleston , SC 29403, USA
Deborah Johnson is my direct supervisor in Server Support

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Dawn Higdon, Webmaster
Information Technology
Trident Techical College

tel: 843-569-1393
Charleston , SC
Dawn was my project leader when I worked at the Naval Weapons Station as a lan manager for the CPW branch.

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Debby Stephenson, Director
Courageous Kidz

tel: 843-552-3131
Charleston , SC USA
Debby Stephenson is the founder and director of Courageous Kidz. I have provided he with technical support when she needed help in her office.

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Tom Glisson, Pastor
Grace Fellowship church

tel: 843-824-8203
100 Kathyrn Dr
Goose Creek, SC 29445, USA
My pastor for the last 7 years.

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